Our client is a well-established and professional service company within the collection industry based in the Bundall area. They service a professional group of clients and due to growth of the business they are seeking an additional Account Collections Assistant to join their team in a full time role supporting clients in the recovery of accounts.This is a unique role in the industry that is highly customer focused and professional and relies on strong negotiation skills and the ability to think on your feet, being creative in ways to manage each case. The role would be suitable for someone with at least 2 years’ experience in accounts receivable or account collections and will be responsible for:Debt recovery / negotiation: Contacting debtors via email or phone in regards to outstanding accounts; discussing options, payment plans and timeframes to recover the debt; some lower level research to locate debtorsAdministration: Email correspondence; updating of the database and client file notes; submitting reports to the accounts team regarding debtor agreements; general administrative tasksClient services: Building trusted relationships with clients as well as calling or emailing clients to update them on the progress of each case as well as agreements between the debtor and their organisation for the recovery of fundsWe are seeking a candidate that can work autonomously, has sound administrative skills and a strong client focus and excellent negotiation skills. The ideal candidate will meet the following criteria:At least 2 years’ experience in a similar or accounts receivable role Strong administrative skill with highly accurate data entry skillsExperience with MS Word, Excel and OutlookProfessional written and verbal communication skills to interact with debtors and clientsExcellent negotiation skills and the ability to be a creative thinkerHigh organisational and time management skills with the ability to follow proceduresExcellent presentation and a great, team focused personalityOn offer is a great opportunity to join a successful company dedicated to excellent client service, ongoing support and training, and a competitive salary commensurate with experience. 40000 AUD Australia - QLD Gold Coast

Application Successful

You've successfully completed your application

X

< BACK

Account Receivable / Collections Officer

Our client is a well-established and professional service company within the collection industry based in the Bundall area. They service a professional group of clients and due to growth of the business they are seeking an additional Account Collections Assistant to join their team in a full time role supporting clients in the recovery of accounts.

This is a unique role in the industry that is highly customer focused and professional and relies on strong negotiation skills and the ability to think on your feet, being creative in ways to manage each case. The role would be suitable for someone with at least 2 years’ experience in accounts receivable or account collections and will be responsible for:

• Debt recovery / negotiation: Contacting debtors via email or phone in regards to outstanding accounts; discussing options, payment plans and timeframes to recover the debt; some lower level research to locate debtors
• Administration: Email correspondence; updating of the database and client file notes; submitting reports to the accounts team regarding debtor agreements; general administrative tasks
• Client services: Building trusted relationships with clients as well as calling or emailing clients to update them on the progress of each case as well as agreements between the debtor and their organisation for the recovery of funds

We are seeking a candidate that can work autonomously, has sound administrative skills and a strong client focus and excellent negotiation skills. The ideal candidate will meet the following criteria:

• At least 2 years’ experience in a similar or accounts receivable role 
• Strong administrative skill with highly accurate data entry skills
• Experience with MS Word, Excel and Outlook
• Professional written and verbal communication skills to interact with debtors and clients
• Excellent negotiation skills and the ability to be a creative thinker
• High organisational and time management skills with the ability to follow procedures
• Excellent presentation and a great, team focused personality

On offer is a great opportunity to join a successful company dedicated to excellent client service, ongoing support and training, and a competitive salary commensurate with experience.

APPLYEmail to a friend