Our client based in the Palm Beach area is a successful professional and technical services consultancy servicing a niche sector. Due to growth, they are now seeking an experienced Client Service Representative to join the team in a full time permanent role. The aim of your role is to be the first point of contact for clients, maintaining a professional relationship with them, as well as undertaking administrative functions to assist in the day to day running of operations for internal and external clients.On offer for you:Full time Monday to Friday including a 9 day fortnightCompetitive salary offeredSupport from your colleagues to transition into the roleYou will report to the Client Service Manager and your role will provide administrative support to the management team, handle transactions for clients, maintain the company database, manage an individual client caseload, and escalate any complex matters. It would suit an experienced administrator / accounts assistant due to the nature of work on a daily basis, which includes:Client Service – Taking calls and email enquiries, data collection, liaising with clients regarding files and requestsAccounts related – Working in Reckon, purchase order reconciling, processing and review of invoices, reconcile travel invoices, client liaison regarding invoice queries, reviewing and updating Excel spreadsAdministration – Data entry, database management, document management, archiving, compliance, daily and monthly reports, travel managementWe are seeking a professional candidate that meets the following criteria:At least 12 months' recent experience in a similar role and work environmentDemonstrated client service experienceGeneral accounts skills and GST / tax knowledge would be idealExcellent administrative skill with highly accurate data entry, spelling and grammatical skillsExperience using Reckon or similar accounts softwareProven experience with Microsoft Word, Excel, OutlookStrong and professional written and verbal communication skills to interact with clientsGood organisational, time management and multi-tasking skills to meet deadlines and perform under pressureTeam focused as well as being able to work autonomously 75000AUDAustralia - QLDGold CoastPalm Beach4221
Job Opportunity | Administration / Client Services | New Point Recruitment
Administration / Client Services
Our client based in the Palm Beach area is a successful professional and technical services consultancy servicing a niche sector. Due to growth, they are now seeking an experienced Client Service Representative to join the team in a full time permanent role.
The aim of your role is to be the first point of contact for clients, maintaining a professional relationship with them, as well as undertaking administrative functions to assist in the day to day running of operations for internal and external clients.
On offer for you:
Full time Monday to Friday including a 9 day fortnight
Competitive salary offered
Support from your colleagues to transition into the role
You will report to the Client Service Manager and your role will provide administrative support to the management team, handle transactions for clients, maintain the company database, manage an individual client caseload, and escalate any complex matters. It would suit an experienced administrator / accounts assistant due to the nature of work on a daily basis, which includes:
Client Service – Taking calls and email enquiries, data collection, liaising with clients regarding files and requests
Accounts related – Working in Reckon, purchase order reconciling, processing and review of invoices, reconcile travel invoices, client liaison regarding invoice queries, reviewing and updating Excel spreads
Administration – Data entry, database management, document management, archiving, compliance, daily and monthly reports, travel management
We are seeking a professional candidate that meets the following criteria:
At least 12 months' recent experience in a similar role and work environment
Demonstrated client service experience
General accounts skills and GST / tax knowledge would be ideal
Excellent administrative skill with highly accurate data entry, spelling and grammatical skills
Experience using Reckon or similar accounts software
Proven experience with Microsoft Word, Excel, Outlook
Strong and professional written and verbal communication skills to interact with clients
Good organisational, time management and multi-tasking skills to meet deadlines and perform under pressure
Team focused as well as being able to work autonomously
