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Our client based in the central Gold Coast area is seeking a suitably skilled IT Technician to join their growing team. Your role will be a combination of working within the office supporting clients and being out on the road (car supplied) to service clients across the Gold Coast region. They provide a wide range of services to their customers (business and consumers) including  new builds and upgrades, on site and remote support, networking and cloud services.Your role will be a mix of office-based and on the road tech support with a vehicle and phone provided. It will include on site support to clients including hardware and software support, network troubleshooting, installations, upgrades and other associated works.Requirements for the role include:Windows Server experience (Exchange, Terminal Services, SQL);Experience with virtual environments (VMware and HyperV), Office 365 and cloud servicesSkilled with networking and hardwareGeneral IT troubleshooting and be capable of installing diagnosing and repairing Servers and PCs without assistanceGood knowledge of Microsoft Windows software, antivirus, and other software packagesExperience with Mac and iOS would also be ideal but not essentialGood verbal, written and interpersonal communication skillsExcellent presentation and high level customer service and engagement skillsSome level of sales experience to be able to see opportunities and also offer further solutions to clientsA current driver's licence is a mustOn offer is a full time role with a very competitive salary and bonuses. You will also have a company vehicle and phone for use. The team is highly motivated and work well together, it's a busy role and we are looking for a great team player that loves field work and interacting with clients. Australia - QLD Gold Coast

Job Opportunity | IT Support Technician | New Point Recruitment

IT Support Technician

Our client based in the central Gold Coast area is seeking a suitably skilled IT Technician to join their growing team. Your role will be a combination of working within the office supporting clients and being out on the road (car supplied) to service clients across the Gold Coast region. They provide a wide range of services to their customers (business and consumers) including  new builds and upgrades, on site and remote support, networking and cloud services.

Your role will be a mix of office-based and on the road tech support with a vehicle and phone provided. It will include on site support to clients including hardware and software support, network troubleshooting, installations, upgrades and other associated works.

Requirements for the role include:

  • Windows Server experience (Exchange, Terminal Services, SQL);
  • Experience with virtual environments (VMware and HyperV), Office 365 and cloud services
  • Skilled with networking and hardware
  • General IT troubleshooting and be capable of installing diagnosing and repairing Servers and PCs without assistance
  • Good knowledge of Microsoft Windows software, antivirus, and other software packages
  • Experience with Mac and iOS would also be ideal but not essential
  • Good verbal, written and interpersonal communication skills
  • Excellent presentation and high level customer service and engagement skills
  • Some level of sales experience to be able to see opportunities and also offer further solutions to clients
  • A current driver's licence is a must

On offer is a full time role with a very competitive salary and bonuses. You will also have a company vehicle and phone for use. The team is highly motivated and work well together, it's a busy role and we are looking for a great team player that loves field work and interacting with clients.

 
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