Our client, based in the Ashmore area is a medium sized service, sales and manufacturing business. They have experienced outstanding growth over the past 6 years and due to a recent organisational restructure, a key Service Manager role has opened up within their organisation.Reporting to the General Manager, this is a permanent full time role which is also open for an immediate start and provides further development and career opportunity within the company.We are seeking a focused individual with a proven background in scheduling and planning service based outcomes for customers through the coordination of internal and external resources. The role will essentially be responsible for the day-to-day management of inbound reactive service requests, scheduling planned maintenance programs and coordinating resources to carry out installation of new equipment.The key functions of the role will include:Managing a team of direct employees and sub-contractorsEnsuring all reactive inbound customer enquiries are managed in a timely mannerCoordinating planned maintenance programs to ensure they are carried out as scheduledEnsuring installation of new equipment is completed on-time and within budgetEnsuring that customer satisfaction levels are maintained and exceededWe are seeking a candidate that meets the following criteria:Previous scheduling experience - we are seeking a strong coordinator that can manage multiple tasks and work to deadlinesExperience with coordinating the installation of equipment or managing off-site works would be desirablePrevious supervisory experience leading a small team and contractorsA good working knowledge of Workplace Health and Safety principles High level problem solving and conflict resolution skills and the ability to be flexible when priorities changeExcellent verbal, written and interpersonal communication skillsA strong team player and leader that motivates staffCompetent in the use of Microsoft Word , Excel and OutlookCurrent Driver's licenceThe role offers a great career opportunity for the right person, and offers the opportunity to make a significant impact in a medium fast-growth business. Unlike the confines of a corporate organisation you will have the autonomy to make the changes and initiate the investments needed to make significant improvements to all areas of service and overall business operations.A very competitive salary negotiable with experience will be offered to the successful applicant. 70000 AUD Australia - QLD Gold Coast Molendinar 4214