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Due to ongoing growth of their business, our client is seeking an experienced Area Manager for a thriving commercial cleaning company. Your role will manage cleaning contracts within a territory from the south of Brisbane to the Tweed. We are seeking an experienced Manager that can add value to the team and is also driven to expand new business opportunities and win new contracts. The role would be highly suited to a person with previous experience in the sector, has a strong customer satisfaction focus and eye for detail as well as possessing a great sales aptitude.Reporting to the Director, your role will include:Management - Managing sub-contractors and their staff in the cleaning of commercial properties to contract requirements; hire and terminate sub-contractors; manage site inductions; conduct site inspections and complete reports; manage quality and provide feedback to sub-contractors and clients; manage client requestsClient Management - Building relationships with clients; site visits to discuss performance of cleaning teams to ensure satisfaction; Business development - Approaching potential commercial clients, assisting with proposals and tenders, closing deals, sales administrationWe are seeking a professional candidate that meets the following criteria:Prior experience in commercial cleaning is essential, preferably in an Area Manager or Supervisory roleProven ability in managing client expectations against contractual obligationsExperienced in managing sub-contractors and staffA high customer service focus, strong relationship management, negotiation and problem solving skillsHigh organisational, time management and multi-tasking skills to meet deadlines as well as the ability to remain flexible to go to site on varying shifts if necessaryProven business development or account management experienceFocused on Workplace Health and Safety and risk managementTeam focused as well as being able to motivate and reward staffSelf-motivated approach and ability to work from a home office - laptop, phone and other work needs will be providedIntermediate computer and administrative skills for reporting and communicationsOn offer is a competitive salary package, career opportunities and the chance to join an exciting, enjoyable and supportive work environment. 60000 AUD Australia - QLD Gold Coast

 
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